I don't often write reviews, but after the treatment before, during and after from different shops, I felt obliged to write an excellent review and I recommend #TAG tech and games, to anyone with any electronic computer device problems.
I took my sons PS5 to Curry's explaining that the computer is not displaying on the TV, I was recommended to buy this all singing and dancing HDMI lead for £30, daft lad here goes along with it, then gets home plugs the lead in, still nothing, £30 later I might as well have just flushed the money down the bog. I took it back to curry's, to be then told its probably the HDMI connection port on the PS5..... "do you fix them" I asked, "no take it to kingfisher they might, if not they might recommend someone" they said, "wat about my £30 HDMI lead I didn't need", sorry pal you ve already opened it", yeah under your recommendation" I replied, "sorry, bout that, nothing we can do".
Of I go to Kingfisher, the rudest staff member I ve ever had the privilege to deal with, I started with "hello pal, do you know anything about PS5's", the comedian behind the counter replied, "yeah, there computers", ok i said "do u fix HDMI ports on PS5's", "I use to but there too much hassle so, no I don't do them anymore", I asked "do you know or recommend anywhere that does", "yeah, Google" he replied with a sarcastic tone, "OK, thanks for no help what's so ever, don't go swapping the day job for a stand up comedian act, and trying your luck on Britain's Got Talent, cos you ll be buzzed off in round 1".
I was then recommended by a friend to #Tag tech and games, 1 phone call later I was directed to there shop, found a more than helpful staff member who talked me through the problem, put me at ease by assuring me it can be fixed and at a cost that won't hurt the bank balance, they even threw in a 50% discount on a service. A few days later I had a happy 13 year old who had his PS5 back, and I was relieved that it was fixed at a more than reasonable price, I could stop looking at the prices of a new PS5 with fear in my heart haha.
Thanks a lot for your excellent customer service #Tag tech and games.