If your phone takes hours to charge or never reaches full battery, you’re not alone. Many people search “why my mobile charges slowly even with a new charger” and we fix this issue daily at Tech & Games Hartlepool.

The good news? Most slow-charging or incomplete charging problems are minor and can be fixed the same day. Let’s break down what’s really happening and how to solve it.

Step 1: Check for Dust or Damage in the Charging Port

One of the biggest culprits is lint or dust blocking the charging port.
Even a small amount can prevent proper contact between the cable and your phone’s charging pins.

Fix it this way:
Inspect the port with a flashlight.
If you see lint, don’t poke it with pins or sharp tools — that can bend the connectors.
Visit Tech & Games Hartlepool for a safe professional port cleaning (it takes just a few minutes).

Step 2: Test with Another Cable or Adapter

Even brand-new chargers can be faulty. Try a different original charger or plug it into another wall socket. If it charges normally on another setup, the issue isn’t your phone, it’s your charger.

We provide free charger testing in-store, no appointment needed.

Step 3: Check Battery Health and Condition

If your phone is older than 2 years, the battery may have degraded.
You’ll notice it gets stuck at 80–90% or drains quickly after unplugging.

We perform free battery diagnostics and offer same-day replacements for most phone models.

Step 4: Manage Background Apps and Settings

Apps running in the background (especially social media, maps, or games) can cause slow charging.

Try this:

• Close unused apps before plugging in.
• Enable Airplane Mode while charging for faster results.   
• Update your system software regularly — outdated OS can impact charging optimization.

Step 5: Avoid Charging While Using the Phone

Using your phone during charging (especially for gaming or video streaming) increases heat, which slows down charging speed to protect your battery.
Let it charge idle for the best performance.

When to Visit Tech & Games Hartlepool
If your phone still charges slowly or stops before 100%, it could be due to:

• Damaged charging IC (internal circuit)
  
• Faulty USB port
  
• Battery health issues
  

Our technicians can test your device using specialised tools and repair it the same day without replacing the whole board or battery unnecessarily.

✅ Free diagnosis
✅ Same-day battery or port replacement
✅ Genuine parts with warranty

📍 Visit us at 119 York Rd, Hartlepool, TS26 9DL
📞 Call us: +44 1429 233870

FAQs – Phone Charging Slowly Fix

Q1. Why is my phone charging slowly even with a new charger?
It’s often due to dust in the port, a weak adapter, or internal battery wear. A quick test in-store can identify the cause in minutes.

Q2. My phone doesn’t charge beyond 80%  is that normal?
Some phones stop charging at 80% to prevent overheating, but if it happens always, your battery might be degrading. We can test it for free.

Q3. Can I fix slow charging at home?
You can try cleaning the port gently and using original cables. But if it still charges slow, it likely needs a port or battery service.

Q4. How much does it cost to fix a slow-charging phone in Hartlepool?
Charging port or battery-related repairs typically cost £35–£65, depending on the model. Diagnosis is free at Tech & Games.

Q5. How fast can you fix my charging issue?
Most charging issues  from port cleaning to battery replacement  are fixed within 1 hour at our Hartlepool repair shop.