
Why Phones Get Stuck on the Logo / Boot Screen
If your Samsung or iPhone is stuck on the logo screen, keeps restarting, or never fully boots up, you’re not alone.
This is one of the most common software + hardware crossover issues we repair at Tech & Games, Hartlepool.
People often search:
🔍 “phone stuck on logo screen”
🔍 “Samsung stuck on boot screen”
🔍 “iPhone stuck on Apple logo fix near me”
Let’s explain what’s really happening and how to fix it without losing your data if possible
1. Corrupted Software or Failed Update
Very common after:
- Interrupted system update
- Low storage during update
- App crash affecting system files
Symptoms include:
- Stuck on logo
- Endless loading animation
- Reboot loop
2. Storage (Memory) Failure
Internal storage (NAND) failure causes:
- Phone freezing at logo
- Slow boot before total failure
- Sudden shutdowns
Common on older iPhones & heavily used Android phones.
3. Battery or Power-Related Issues
A weak or failing battery may:
- Not supply enough power to boot
- Cause restart loops
- Freeze on logo during startup
4. Motherboard / IC Faults
Often caused by:
Drops or impact
Water damage
Overheating
Charging surge
These faults prevent the phone from completing boot.
5. Stuck in Recovery / Boot Loop Mode
Sometimes triggered by:
- Button issues
- Failed reset attempts
- Incorrect firmware flash
Why You Shouldn’t Ignore a Phone Stuck on Logo
Continuing to force restarts can:
Corrupt data further
Damage internal storage
Turn a repairable phone into a dead one
Do NOT keep hard-resetting repeatedly
Do NOT flash random firmware
Do NOT let it overheat while stuck
Bring it in for professional diagnosis.
How Tech & Games Hartlepool Fixes Boot & Logo Screen Issues
At Tech & Games – Mobile, Laptop & Console Repairs, Hartlepool, we use a structured repair process:
Safe Diagnostic Testing
We determine whether the issue is software-based or hardware-level.
Advanced Software Repair
Includes:
- Firmware repair
- Boot-loop fixes
- Recovery-mode correction
- Data-safe solutions where possible
Battery Replacement (If Required)
Restores stable power delivery during startup.
Storage & Motherboard Repairs
For deeper faults including:
- NAND repair
- Power IC issues
- Logic board faults
Same-Day Diagnosis
Most devices are diagnosed within 30 minutes.
No Fix – No Fee
You only pay if the phone is successfully repaired.
We repair:
- iPhone (all models)
- Samsung Galaxy
- Xiaomi
- Huawei
- Oppo
- Other Android phones
Visit Tech & Games Hartlepool Today
Tech & Games – Mobile, Laptop & Console Repairs
119 York Rd, Hartlepool, TS26 9DL
+44 1429 233870
techandgames.co.uk
A phone stuck on the logo can often be saved — but timing matters.
FAQs: Phone Stuck on Logo Screen
Q1. Why is my phone stuck on the logo screen?
This usually happens due to corrupted software, storage failure, battery issues, or motherboard faults.
Q2. Can a phone stuck on the logo be fixed without losing data?
In many cases, yes. We attempt data-safe software repair before recommending resets.
Q3. Is a boot loop a hardware or software problem?
It can be either. Software issues are more common, but repeated boot loops may indicate hardware failure.
Q4. How long does logo screen repair take?
Most repairs take 30 minutes to 2 hours, depending on the cause.
Q5. How much does phone boot-loop repair cost in Hartlepool?
Typical costs range from £25–£90, depending on software or hardware involvement. Diagnosis is free.